Organizational Alignment

Where are we all aligned? There was agreement amongst all the managers that there are problems in each other's organizations 

Usage of IT Tools

A process is not written around a tool, because:

"A fool with a tool is still a fool"

How to Fail Quickly

"Nothing like a shotgun approach to failure"

On learning from our mistakes

"We won't make the same mistake a second time. We'll make a different mistake."

Moving to the Cloud

"Let's put everything in a t-shirt gun and shoot it into the cloud!"

"Counter-intuitive is better than intuitive because it's the opposite of doing nothing"

Weekend System Deployments

We make a decision to deploy our code during a holiday weekend with deployment starting at 2AM for a non-mission critical system. Really? We think we'll have better results with everybody super-tired and hungover from Friday evening celebrations?

Tribal Knowledge

"Get rid of tribal knowledge? Then I'd be out of business. And what do you do with the Indians?"